Centric IT

Centric IT offers an IT support service to suit all types of business, offering customer oriented IT support via Service Level Agreements (SLA) based on individual business needs. From the traditional break-fix on demand service, through to our comprehensive ‘gold’ Service Level Agreement (SLA) to cover any eventuality, we are confident we can tailor a package to suit your business and your budget.

Support is provided by telephone, email and through on-site visits. Remote management software is used to help with remote support. We provide various levels of support for businesses with standalone and/or networked machines and peripherals. We also offer the traditional break/fix service which is available for businesses with smaller IT support requirements.

- PC and Server issues

- Software support – agreed in advance with you

- Internet and Email issues, including network security, Anti-Virus and Firewalls

- Backup checks and issues

- System updates and security patching

- Telephone and Email support

- On-site visit if fault cannot be repaired remotely

Please give us a call on 01252 560260 if you would like to discuss your business’ IT support requirements with one of the Centric Team.